Shipping policy

At HCjersry, we are committed to providing a seamless and efficient shipping experience. Below are the details of our shipping policies, including processing times, delivery estimates, and costs.

Standard Shipping

Free Shippin. 20–25 business days
Our free shipping method. Delivery takes longer – perfect if you have time and want to save money.
Price: €0

Fast Shipping– approx. 15–20 business days
A great choice for most customers. Reliable, faster than standard shipping, and reasonably priced.
Price: $10 (Delivery amount to Australia is $15)


DHL/UPS Express Shipping – approx. 12–15 business days
Our fastest shipping option. Ideal for urgent orders or gifts – with priority handling and trusted premium carriers.
Price: $20 (Delivery amount to Australia is $30)

Order Fulfillment

  • Processing Time: Once payment is completed, our warehouse requires 1-3 business days to process your order. You will receive a notification with tracking information once your order has been shipped.
  • Shipping Method: We use reliable carriers to ensure timely delivery, including standard and express shipping options.

Package Issue Resolution

  • Lost or Delayed Packages: If your package has not been delivered or the tracking information indicates it was delivered but you have not received it, please contact our customer service team within 45 days of placing your order for verification and assistance.
  • Other Issues: For any other issues related to your order, products, or logistics, please reach out to us within 90 days from the order date.

Package Guarantee

  • Guarantee: HCjersey guarantees that every customer will receive their package. If your package is delayed, lost, or seized by customs, please contact our customer service team for assistance. We will work with you to arrange a replacement or find an appropriate solution.

Contact Information

For any questions or concerns regarding shipping and logistics, please contact us: